Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully verified.

Our normal processing schedule runs Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or public holidays will begin processing on the next business day.

Processing times may be slightly extended during major promotional campaigns or periods of unusually high order volume.

2. Shipping Coverage

We currently ship to the United Kingdom, United States, Albania, and more than 230 additional countries and regions worldwide.

Available shipping options and fees will be shown at checkout based on your delivery address and total order value.

3. Shipping Options and Rates

Express Shipping

  • Estimated delivery time: 3–5 business days

  • Shipping fee: $15.00

Standard Shipping — Orders from $0.00 to $48.99

  • Estimated delivery time: 5–8 business days

  • Shipping fee: $7.99

Standard Shipping — Orders of $49.00 or More

  • Shipping fee: FREE

Final shipping charges are calculated automatically at checkout according to your shipping destination and cart total.

4. Parcel Tracking

Once your package leaves our warehouse, an automated shipping confirmation email containing your tracking number will be sent to your registered email address.

You can use the tracking number to monitor the latest delivery status online. Tracking information may take up to 48 hours to update after shipment.

5. Customs, Duties and Taxes

International orders may be subject to import duties, customs taxes, tariffs, or local clearance fees charged by the destination country.

These charges are not included in the product price or shipping fee and are the responsibility of the customer. We are not responsible for delays caused by customs inspections or clearance procedures.

6. Undeliverable or Returned Packages

If a package is returned because of an incorrect or incomplete shipping address, refusal of delivery, or failure to collect the package, all additional reshipping costs will be the responsibility of the customer.

We are not responsible for delivery failures caused by inaccurate contact or address information provided during checkout.

7. Lost, Delayed or Damaged Shipments

If your package is confirmed lost, significantly delayed, or arrives damaged, please contact our customer support team within 48 hours of the latest delivery status update.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.